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Job Details

We are currently working with an excellent 4* hotel located in Birmingham who have an exciting new opportunity that has become available for a Receptionist.

 

As Receptionist, you will be required to complete the below duties –

• Supplying the highest levels of customer service at all times being first point of contact for guests
• Creating a welcoming environment for guests
• Be knowledgeable on the hotel rates and facilities
• Understanding the correct reservation procedures
• Operating the telephone, Opera and Micros and efficiently checking guests in and out
• Being responsible for all payment transactions and understanding the banking procedures
• To liaise with housekeeping regarding the daily allocation of rooms

 

The ideal Receptionist will –

• Be friendly and welcoming
• Ensure the best level of customer service is provided at all times
• Be professional and a good communicator
• Be able to work under pressure and multi-task
• Ideally have Opera experience

 

This Receptionist role is full time and you will be expected to be flexible with various shift patterns. Pay rate is £10.50 per hour.

 

Please apply below if you are interested in finding out more about the Receptionist role.