Receptionist – Solihull - £18k-£21k per annum


  • £18000 - £21000 per annum
  • Solihull
  • Posted: 04/10/2021
  • Permanent
  • Job Ref: CF01250059

Job Details

We are currently working with a stunning 4* hotel located in the Solihull area who have a great opportunity that has become available as a Receptionist.

 

In this Receptionist position, your main duties will include –

  • Completing Reception duties including guest check ins, guest check outs, daily banking to a high standard as well as assisting the Reservations department
  • Ensuring exceptional service levels are consistently delivered to all guests
  • Presenting a welcoming impression both on the telephone and in person
  • Ensuring the correct allocation of charges to guest accounts and banking of all monies
  • Acting as a main point of contact for any customer complaints or queries and ensuring they are handled correctly

 

The ideal Receptionist will –

  • Previous experience in a customer-focused industry
  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Be professional and friendly
  • Ability to work on your own and as part of a team

 

This Receptionist position is working 40 hours per week, flexible hours including mornings, afternoons and evenings, shifts are generally from 7am-3pm or 3-11pm. Paying a salary between £18k-£20k per annum.

 

If you feel like this Receptionist position is the ideal role for you, I’d love to hear from you!


Apply Now