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Job Details

We are currently working with a fantastic family owned and run hotel in the heart of the historic city Lichfield where a great vacancy is now available for a Duty Manager.

 

Responsibilities of the Duty Manager includes –

• Assisting senior management for all front of house activities
• Managing the full shift when on duty
• Ensuring a high level of customer service is achieved then maintained
• Being a first point of contact for all guest enquiries, queries and complaints
• Ensuring all F&B equipment and functions are prepared to standard and in a timely manner
• Allocating staff shift responsibilities

 

The ideal Duty Manager will –

• Have strong hotel experience
• Lead by example
• Be an ‘all-rounder’ and hands-on
• Be attentive and organised
• Display high levels of customer service standards

 

This Duty Manager position is a full time position working 40 hours per week on any 5 days out of 7, you will be required to be fully flexible with shift patterns. You will receive a salary of £21,000 per annum.

 

If this Duty Manager role is the perfect role for you, I would love to hear from you!