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Job Details

We are currently working with an excellent 4* hotel located in Meriden who have an exciting new opportunity that has become available for a Front Office Supervisor.

 

The main duties of this Front Office Supervisor position include –

• Ensuring the highest level of service is delivered to all guests
• Lead and supervise the day-to-day operation of the department
• Ensuring brand standards are maintained
• Be a first point of contact for guests, handling any concerns or queries
• Supervising, training and coaching team members
• Checking guests in and out, processing payments, upselling hotel facilities and services in order to maximise revenue
• Having a good knowledge of the hotel facilities and services on offer

 

The ideal Front Office Supervisor will –

• Have experience working within a hotel on the Reception desk, looking for a step up
• Have the ability to think on their feet and prioritise work load
• Be personable and comfortable with problem solving as well as very customer service focussed
• Be able to hit the ground running and be willing to make a difference

 

As Front Office Supervisor you will be a permanent, full time member of the team working 40 hours a week on any 5 days out of 7. You will be expected to be flexible with shift patterns and will receive a number of outstanding benefits from the company as well as a pay rate of £10.60 per hour.

 

If you have the experience, and attitude to make the perfect Front Office Supervisor, please apply below.